© 2014 ROUSSELET INC.

INTERNATIONAL DELIVERY


  1. To determine shipping rates, contact our studio at sales@jprousselet.com and include your postal code.

  2. Prints can be shipped to international addresses, though some oversized items cannot be shipped stretched to all countries.

  3. Recipient is responsible for all applicable customs duties, tariffs, taxes, or Value Added Tax (VAT), which are collected by the carrier upon delivery.

  4. Orders are shipped via a traceable international carrier. Delivery should take 5 - 7 business days to reach your country provided that there are no unforeseen delays in Customs.

  5. Need help placing International Order? Contact our studio at sales@jprousselet.com

SHIPPING


  1. Orders generally ship within a week.

  2. We ship using FEDEX, FEDEX GROUND and UPS.

  3. Packing - professionally packed.

  4. Tracking Number - Once shipped (within a week) you will be emailed a tracking number to follow.

  5. You will need to sign for your package at the time of delivery.

  6. Please include your phone number when you are checking out with Paypal as this is required for shipping labels in case carrier may need to reach you.

  7. All artwork is shipped 100% insured, if it arrives damaged please keep the original packaging and photograph the damage so we can file a claim to replace the artwork at the expense of the carrier.

  8. Cost of shipping and insurance is in addition to the cost of the artwork.

REFUNDS AND EXCHANGES


  1. All sales are final. Returns are only accepted if the artwork arrives damaged. Please inspect your order upon delivery. If your merchandise arrives damaged, please contact us immediately at sales@jprousselet.com so we cam file a claim to replace the artwork at the expenses of the carrier. If it is necessary returns must be mailed in the original packaging with tracking/delivery confirmation within one week of receipt.

  2. Shipping and handling charges are not refundable.

  3. Our product is very important to us, they are of high quality and your satisfaction means everything!

JEAN PIERRE ROUSSELET     CONTEMPORARY ART

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